We understand that your privacy is important and we will treat any personal information you provide to us as confidential and this will only be used and recorded in accordance with the Data Protection Act 1998. We promise to look after your personal information and we will not sell any information about you to any other party.
We will only collect information about you if you willingly provide it. The details you provide will include your name and email address. We will keep your personal information for as long as necessary and consistent with the purpose for which you have given it to us.
When you use this website, we may collect, store and use the following kinds of data:
Personal data submitted to us will be used for the purposes specified in this section or as found elsewhere in the relevant parts of the website. We may use your personal information to:
We will never make your personal details available to companies outside our group of companies for marketing purposes, although our representatives and appointed agents and business partners may hold your data so that your details can be processed and/or account maintained. We are registered with the Information Commissioners Office as a Data Controller. We will comply with the standard, procedures and requirements as laid down in the Data Protection Acts 1984 and 1998 and to ensure that your personal data is kept secure and processed as required by the various laws in force from time-to-time.
You may also see Biba or House of Fraser adverts and content on other websites. For these adverts, our third party providers may use software that can set a cookie to your browser. This will enable us to monitor whether you see the adverts, click on them and buy from our website. Cookies are placed on your computer if your browser is set to allow these. If you wish to ‘turn off’ cookies, then please check your browser’s help files for guidance on how to do so. The Help section is usually found in the Menu bar at the top of the browser. Some browsers provide help if the F1 key is pressed. However, you may lose some of the functionality of this website. If you no longer wish to receive personalised banners on the websites you visit, you may opt-out by visiting Criteo (http://www.criteo.com/en/solutions/privacy-policy).
We want to keep you up to date with key information about new ranges, promotional offers and what’s coming soon to House of Fraser stores. We may also use your details to send you information, via email, post or mobile phone, about other goods and services we sell or for our research purposes. If you have registered to receive information from us, you can remove your email address from our list by using the ‘unsubscribe’ links at the bottom of the promotional emails we send you, or by changing your preferences.
Your personal information may be disclosed to other businesses within our group of companies and to reputable third parties who will send you emails on our behalf. We require that all such third parties treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation in place from time-to-time. We will not release your personal information to any external company for mailing or marketing purposes for goods or services unavailable from our stores unless we have your prior approval. We may pass on personal information about sales and website usage to reputable third parties for research or analysis purposes.
We may update our policies from time to time by posting a new version on our website, please check regularly to be aware of any updates. Any questions regarding this policy should be directed to the Data Protection Co-ordinator, House of Fraser (Stores) Ltd, Store Support Centre, 27 Baker Street, London W1U 8AH.